When it came time to renew one of my domain names, I found that I am not in agreement with VeriSign's policy that appears to claim ownership of intellectual property I might have on my computer if they are my registrar:
6. OWNERSHIP. Except as otherwise set forth herein, all right, title and interest in and to all, (i) registered and unregistered trademarks, service marks and logos; (ii) patents, patent applications, and patentable ideas, inventions, and/or improvements; (iii) trade secrets, proprietary information, and know-how; (iv) all divisions, continuations, reissues, renewals, and extensions thereof now existing or hereafter filed, issued, or acquired; (v) registered and unregistered copyrights including, without limitation, any forms, images, audiovisual displays, text, software and (vi) all other intellectual property, proprietary rights or other rights related to intangible property which are used, developed, comprising, embodied in, or practiced in connection with any of the VeriSign services identified herein ("VeriSign Intellectual Property Rights") are owned by VeriSign or its licensors, and you agree to make no claim of interest in or ownership of any such VeriSign Intellectual Property Rights. You acknowledge that no title to the VeriSign Intellectual Property Rights is transferred to you, and that you do not obtain any rights, express or implied, in the VeriSign or its licensors' service, other than the rights expressly granted in this Agreement. To the extent that you create any Derivative Work (any work that is based upon one or more preexisting versions of a work provided to you, such as an enhancement or modification, revision, translation, abridgement, condensation, expansion, collection, compilation or any other form in which such preexisting works may be recast, transformed or adapted) such Derivative Work shall be owned by VeriSign and all right, title and interest in and to each such Derivative Work shall automatically vest in VeriSign. VeriSign shall have no obligation to grant you any right in any such Derivative Work.

In any case, I found their Terms and Conditions to be very complicated, because of all the other Schedules included by reference, to various other documents, rather than one simple easy-to-understand (and fair) document. Also they seem to want to be able to change the terms of their contract at any time:

12. MODIFICATIONS TO AGREEMENT. Except as otherwise provided in this Agreement, you agree, during the term of this Agreement, that we may: (1) revise the terms and conditions of this Agreement; and/or (2) change part of the services provided under this Agreement at any time. Any such revision or change will be binding and effective 30 days after posting of the revised Agreement or change to the service(s) on VeriSign's Web sites, or upon notification to you by e-mail or United States mail. You agree to periodically review our Web sites, including the current version of this Agreement available on our Web sites, to be aware of any such revisions. If you do not agree with any revision to the Agreement, you may terminate this Agreement at any time by providing us with notice. Notice of your termination will be effective on receipt and processing by us. Any fees paid by you if you terminate your Agreement with us are nonrefundable, except as noted in one or more of Schedules A through V

One wonders, therefore, why they don't simply ask that we sign a blank contract that they can fill in with whatever they like at a later time.

So I initiated a transfer. But to confirm that transfer, they seem to want me to visit a website and to agree to another set of terms:

Transfer From VeriSign (Change Registrar)
Transfer From VeriSign Confirmation

We have received a request to transfer the domain name below from VeriSign to Moniker Online Services, Inc.. As the current Administrative Contact for the domain name, we need your confirmation that you wish to transfer the domain name to another registrar.

Transfer Request Initiated By: Moniker Online Services, Inc.
Confirming Administrative Contact E-mail: mann@EECG.TORONTO.EDU

NOTE: Transferring a domain name out of your account will result in the deletion of any other VeriSign products and services associated to the domain name, including web forwarding, web sites and e-commerce. Specifically, if you have VeriSign Mail, you will lose all e-mail content. Through Account Manager, you can reconfigure the e-mail service to another domain name in your account.

Domain Name Account Holder (Registrant) Confirm Reject

Please click the "Submit" button to continue with the Change Registrar Process.
Click the "Cancel" button to stop the process.

 By confirming this transfer request, you agree to be bound by the terms and conditions of the VeriSign Service Agreement.


Here is the PDF file linked to in the above page.
Verisign also sends messages from an email address that is "no longer active". Kind of like sending all your correspondence from an abandoned building. Other than criminal organizations, I know of no other legitimate business organizations that use this practice.
Others have had trouble with Verisign, in matters as simple as Verisign's failure to respond to errors arising from typographical errors. But Verisign seems to operate above, or perhaps beside of, or outside of the law, or any other form of potential redress or justice. Maybe it's a simple matter that nobody wants to (or can) take on such a monstrosity of bureaucracy.
Here's a method of getting netsol Verisign's attention: Ask them a million times or so, and they'll hear you.